Cookies, Privacy Policy and GDPR

This privacy policy sets out how Squareone Software uses and protects any information that you give Squareone Software when you use this website.

 

Squareone Software is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Squareone Software may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from1/01/2018

 

What we collect

 

We may collect the following information:

 

  • • name and job title
  • • contact information including email address
  • • demographic information such as postcode
  • • other information relevant to customer surveys and/or offers
  •  

What we do with the information we gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • • Internal record keeping.
  • • We may use the information to improve our products and services.
  • • We may periodically send promotional emails about new products, special offers or other          information  which we think you may find interesting using the email address which you have provided.
  •  

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

GDPR

 

Controlling your personal information

 

We will not sell, distribute or lease your personal information to third parties.

 

Clients

We hold the following information on our clients:

 

Name
Business Address
Tel No
Email
Web Address

 

This information is deleted three months after a client ceases to use Squareone Software for any services. Financial information ( ie invoices are retained for the statutory 7 years.)

The information is stored in

 

1. Quickbooks
2. Gmail
3. Onepage CRM
4. Mailchimp

 

Suppliers

We hold the following information on our Suppliers

 

Name
Business Address
Tel No
Email

 

This information is stored in

 

1. Gmail
2. Paper copies of invoices

 

We do not hold any bank detail information – this is stored within our bank’s software

 

Prospects

We hold the following information on our prospects

 

Name
Email
Tel No.

 

Enquiries that do not become clients are deleted after three months of initial enquiry.

This information is stored in

 

1. Gmail
2. Onepage CRM
3. Mailchimp (if prospect has opted in)

 

To request to have your information removed from our files please contact admin@squareonemd.co.uk with your request, stating name and email address.

 

We are registered with the ICO – Registration no. ZA325110.

 

© 2022 Squareone Software Ltd.